Frequently Asked Questions

Everything you need to know about shopping with Meet Bernard.

What are your shipping options and delivery times?

We offer standard and express shipping worldwide. Domestic orders typically arrive within 2-4 business days, while international shipping can take 5-10 business days depending on the destination.

How do I return an item?

We accept returns within 14 days of receipt. Items must be in their original, unworn condition with all tags attached. Please use our online portal to generate a return label.

How do I know which size to choose?

Each product page features a detailed size guide. Since we curate brands from around the world, we also provide specific fit notes (e.g., 'true to size' or 'oversized') to help you make the best choice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order once it has been placed?

Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.

Are your products ethically sourced?

At Meet Bernard, we pride ourselves on curating high-quality garments from brands that prioritize ethical manufacturing and sustainable materials whenever possible.